Front of House Reception

Level 2


Does this sound like you?

  • Good communicator
  • Ability to multi task
  • High standard of personal appearance and hygiene
  • The ability to work under pressure
  • Good customer service skills


About the course

The aim of this qualification is to develop the skills, knowledge and understanding needed to work in the hospitality industry.

The Level 2 Front of House Reception Apprenticeship is aimed at people working in a pub, bar or hotel and whose tasks are essentially reception-based.


Job Responsibilities

This person will work on a reception as part of a team.
Their job role will involve:

  • Working safely and securely on the reception area
  • Be able to deal with customers confidently and provide a high level of customer service
  • Able to communicate effectively with colleagues and customers
  • Able to run the reception area effectively

Latest News

OFSTED - It's good to be Good

Steadfast Training recently underwent a short 2 day OFSTED inspection, to which we successfully secured our previous ‘Good’ grade 2.

We are an ILM approved centre!

Steadfast Training Ltd Company Day 2017

Steadfast Training Ltd held their annual Company Day on Friday 7th July

NEW Safeguarding Newsletter

The third issue of our Safeguarding Newsletter is now available to read

Steadfast Training Ltd granted Chartered status

We are pleased to announce that Steadfast Training Ltd is now a member of The Chartered Institution for Further Education (CIFE), one of only three Independent Training Providers to receive Chartered Status.