Hospitality Services

Level 2


Does this sound like you?

  • Able to work in a team
  • Good communicator
  • Passionate about the Hospitality industry
  • High standard of personal appearance and hygiene
  • The ability to keep calm in busy and pressured situations


About the course

The aim of this qualification is to develop the skills, knowledge and understanding needed to work in the catering and hospitality industry.

The Hospitality Services Apprenticeship is perfect for those working in smaller hospitality establishments, where a broad skill and knowledge base is essential.  It is also suitable for those who have a varied or multi-functional role across different departments (front and back of house).


Job Responsibilities

This person will work as a team across different departments e.g. housekeeper, receptionist, bar person, kitchen member, customer service assistant.

Their job role will involve:

  • Working safely and hygienically in their job role
  • Able to deal confidently with customers
  • A multi-skilled member of the team who is able to carry out various tasks across different departments


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OFSTED - It's good to be Good

Steadfast Training recently underwent a short 2 day OFSTED inspection, to which we successfully secured our previous ‘Good’ grade 2.

We are an ILM approved centre!

Steadfast Training Ltd Company Day 2017

Steadfast Training Ltd held their annual Company Day on Friday 7th July

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Steadfast Training Ltd granted Chartered status

We are pleased to announce that Steadfast Training Ltd is now a member of The Chartered Institution for Further Education (CIFE), one of only three Independent Training Providers to receive Chartered Status.