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Employability with Customer Service & Social Media – Level 1

Name: Employability with Customer Service & Social Media – Level 1
Start: 2021-02-22T09:30:00+00:00
End: 2021-02-26T15:00:00+00:00
Location: Remote

February 22 @ 9:30 am - February 26 @ 3:00 pm

Employability with Customer Service and Social Media – Level 1

This course is for people who want to improve their customer service skills and gain a qualification, which proves their skills and knowledge. This course also incorporates Creating and Using social media to find employment.

COURSE OBJECTS AND SUBJECTS COVERED

Self – Assessment
Investigating Rights and Responsibilities at Work
Developing Personal Presentation Skills
Building Working Relationships with Customers
Recognising and dealing with customer queries, requests and problems
Making and receiving telephone calls
Know how social media applications are used and know how to create an online profile
Know the risks of promoting an online profile through social media
Know how to use social media to identify employment opportunities
Know how to communicate with employers using social media

This is an online course, learners must have access to the internet and computer/tablet.

This course will last for 1 week. The course will start at 9:30 with a group training session, before learners being assigned work based on group session and partaking in a 121 call with the tutor

Please email info@steadfasttraining.co.uk for further information, availability and bookings.

Contact: info@steadfasttraining.co.uk

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Details

Start:: February 22 @ 9:30 am
End:: February 26 @ 3:00 pm
Event Categories:: Customer Service, Social Media, Unemployment Training
Event Tags:: Employability, Social Media

Venue

Remote

United Kingdom + Google Map