A Hospitality Manager (Level 4) works across a diverse range of hospitality organisations, ensuring the consistent delivery of exceptional customer experiences. They operate in environments such as restaurants, bars, cafés, hotels, conference centres, banqueting venues, and contract catering sites. While many managers specialise in a specific discipline - such as food and beverage, housekeeping, front office, kitchen management, events, or revenue optimisation - they share a common foundation of leadership excellence, business acumen, and customer-focused behaviours.

During their apprenticeship, the individual will gain the skills, knowledge, and behaviours required for their chosen role and industry. Below are examples of subject areas that will support them throughout their programme:

• Business
• People
• Customers
• Leadership

This Apprenticeship has 3 assessment methods.

• Assessment Method 1: On-demand test
• Assessment Method 2: Business project
• Assessment Method 3: Professional discussion

Hospitality Manager