Operations/ Departmental Manager
Duration
30 Months
Funding Value
£7000
Non-levy Employer Contribution
£350 (5%)
Awarding Body
Innovate
An Operations or Departmental Manager manages teams and/or projects to achieve operational goals as part of the organisation's strategy. They are accountable to a higher-level manager or owner, and work in all sectors and organisation sizes. Their responsibilities may include creating and delivering operational plans, managing projects, leading teams, managing resources, coaching and mentoring. This apprenticeship is designed for individuals who are currently in a supervisory or managerial role and are aiming to progress to a more senior management position.
During their apprenticeship, the individual will gain the skills, knowledge, and behaviours required for their chosen role and industry. They can expect to study the following subject areas to aid them in this effort:
- Personal Effectiveness – managing self
- Self-Awareness
- Management of Self
- Decision Making
- Interpersonal Excellence - managing people and developing relationships
- Leading People
- Managing People
- Building Relationships
- Communication
- Organisational Performance - delivering results
- Operational Management
- Project Management
- Finance
This EPA has 2 assessment methods.
- Assessment Method 1: Professional Discussion underpinned by a portfolio of evidence
- Assessment Method 2: Project Proposal, Presentation & Questioning
Operations Manager, Middle Manager, Store Manager, Regional Manager, Divisional Manager, Department Manager and a variety of specialist managers
Level: 5
Duration: 30 Months*
Funding Band: £7000
Non-Levy Employer Contribution: £350 (5%)
Awarding Body: Innovate
- Apprentices may be required to undertake Level 2 in English & Maths
- A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
- Leadership & Management
On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management.