A Healthcare Support Worker plays an integral role in providing exceptional care to individuals while working as part of a team. They perform specific clinical duties and monitor the overall progress, comfort, and wellbeing of patients. In their daily work, an employee in this occupation interacts with;

• Patients, service users, carers and their families
• Registered healthcare professionals, for example doctors, nurses and other allied health professionals
• Social care staff including registered managers, adult care workers and social workers
• Administration, management and other staff like cleaners, drivers, porters and receptionists

During their apprenticeship, individuals gain skills, knowledge, and behaviours in their chosen role and industry. This includes some of the duties below:

• Monitor the health and well-being of individuals in your care
• Assist individuals to maximise their independence
• Record, report and store information related to individuals
• Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace
• Promote the health and wellbeing of individuals

This Apprenticeship has 2 assessment methods.

• Assessment Method 1: Observation with questions
• Assessment Method 2: Professional discussion underpinned by a portfolio of evidence

Healthcare assistant, Healthcare support worker, Mental health support worker, Nursing assistant, Personal assistant, Support worker.