This occupation exists across all sectors—public, private, and third—both nationally and internationally.
Coaches work with individuals and teams to enhance professional performance through non-directive support, deep listening, and reflective questioning. They help build self-belief, foster resilience and adaptability, and drive transformation.

Coaches may work one-to-one or with groups, virtually or in person, and engage with stakeholders at all levels, including HR and L&D teams.

Key responsibilities include managing coaching relationships, ensuring quality of practice, embedding coaching in leadership, supporting strategic change, and enabling inclusive development. Coaching is vital in today’s fast-paced, evolving, and increasingly diverse environments.

This course develops coaching expertise through key theories in learning, psychology, and emotional intelligence.
It explores communication, diversity, ethics, and coaching models, providing a strong theoretical foundation.

Learners gain practical skills in goal setting, questioning, feedback, and stakeholder management, while building self-awareness and reflective capacity. The course places particular emphasis on inclusive and ethical coaching practice.

This EPA has 2 assessment methods.

• Assessment Method 1: Observation with questions
• Assessment Method 2: Interview supported by portfolio of evidence
• Assessment Method 3: Knowledge Test

Typical roles that this apprenticeship will support are Business Coach, Career Coach, Coach, Coaching Practitioner, Coaching Professional, Leadership Coach, Sustainability Coach